Shipping policy

Where we ship
Coldline Supply Co. ships to addresses in the United States only.

Shipping rates
US Standard shipping is free on orders of $57.99 or more. Orders under $57.99 pay $8.00 for US Standard. Any other shipping option available for your order is shown with its price at checkout.

Processing and delivery
Orders are processed in 1-3 business days. Delivery usually takes about 8-12 business days after that. This is an estimate, not a guarantee.

Separate packages
If your order includes a vest and a power bank, they may arrive in separate packages, sometimes a few days apart.

Tracking
Orders ship with tracking. You will get your tracking details by email once your order ships.

Returns
See our Return and refund policy.

Questions
Email us at krrpetsupply@gmail.com.